The Minnesota Homeownership Center is excited to introduce a new role within HomeKeeper: the Agency Manager. This role is essential for improving our processes and ensuring smooth communication and reporting.

Here’s what the Agency Manager will do:

  1. Primary Contact: The Agency Manager will be the main point of contact for all grant-related communications and reporting with the Center. This includes receiving reminders, updates, and other important information.
  2. Grant Oversight: The Agency Manager will oversee grant reporting, making sure all reporting requirements are met and compliance is maintained.
  3. Staff Information Management: The person will keep accurate staff salary and benefits information in HomeKeeper for HUD reporting purposes. This information is confidential and only the Agency Manager will be able to see this in HomeKeeper.
  4. Report Review and Approval: The Agency Manager will review and approve grant reports, sign final reports, and/or secure necessary signatures from key leadership within the agency.
  5. Staff Contact Management: The Agency Manager will update staff roles and contact information in HomeKeeper as staff changes occur. They will also notify the Center within 10 days of any staff change.
  6. Keep Program Service(s) Up to Date: The Agency Manager will keep service(s) their agency has been approved to provide by the Minnesota Homeownership Center up to date within HomeKeeper.
  7. Verify Agency Information: The Agency Manager will verify that their contact information is up to date on the Center’s website and HomeKeeper. If your agency’s logo changes, email us at [email protected] and we’ll update it for you.
  8. Manage Client Intake Forms: A confirmation email will be sent to clients that submit an intake form within HomeKeeper. Agency Managers can request to opt-out of this automated confirmation by emailing [email protected].

Ideally, this role should be filled by someone with mid- to senior-level responsibility, who can make decisions about grant reporting and compliance, work closely with agency leadership, and have the authority to sign reports on behalf of the agency.

This role could be assigned to two people if needed, such as for vacation coverage or other reasons. We can provide permission for two people in these situations.